Customer Care

Popular articles in this category

• Getting Started with Buildium Part 1- Set up your Buildium account

  Get up and running with Buildium quickly so you can focus on more important things.

• Getting Started with Buildium Part 2 - Collect Payments and Make Payments

  Track the accounting cycle in Buildium to have an accurate picture of your real-world finances.

• Getting Started with Buildium Part 3 - Streamline your to-do list

  Learn how to take control of the tasks that fill your day.

• How do I track association violations in Buildium?

  Keep track of association policy violations and charges easily in Buildium.

• Can I add association owner charges in bulk?

  With Buildium’s bulk charges tool, you can create charges on multiple association owner ledgers at once.

• How do I add special assessment charges?

  Keep track of and allocate special assessment charges for purposes such as a large, unplanned or unbudgeted expense.

• Basic Tenant Screening with TransUnion Smartmove

  Basic Tenant screening is one of two processes Buildium provides to perform a credit and background check on an applicant.

• Premium Tenant Screening

  With Premium Tenant Screening, pull credit, criminal, and eviction data in minutes, without the need for applicant participation

• eLeasing

  Upload lease documents, indicate where tenants should sign, and collect signatures online with eLeasing from Buildium..

• ePay Basics

  Using ePay with Buildium allows tenants to pay you electronically by EFT, debit and credit card, and allows you to pay your bills electronically.

• Process 1099-MISC Forms

  Save time during tax season by filing 1099s electronically through Buildium.

• Accounting cycle

  From receiving payments to paying vendors and owners, the steps you need to take to track financials in Buildium.

• Property Inspections

  With Buildium and HappyCo, you can perform property inspections and create reports seamlessly.

• How do I track tasks in Buildium?

  Use tasks to help streamline your to-do list.

• Work orders

  Email vendors, track labor costs and create bills to make maintenance tasks easier.

• Resident site

  The resident site lets tenants and association owners view financial transactions, submit requests, and make payments online.

• Mailings

  A mailing is letter or notice to a tenant, association owner, vendor, or rental owner that you can create and send in Buildium

• What is EZMail, and how do I use it?

  With Buildium’s EZMail, we’ll print, stuff, and mail statements, letters, and notices from a state-of-the-art printing facility.

• Balance sheet report

  This report shows assets, liabilities, and equity at a specific point in time.

• Rental owner statement

  This report shows what has happened to your rental owners' money over a period of time.

• Rent Roll

  This report shows unit information, lease dates, market rent, recurring charges, recurring credits, a sum of deposits held, and the balance due.

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