What it means
The bank account didn't have enough money to cover the EFT. This is the electronic equivalent to a bounced check.
How to fix it
For tenant payments, Association owner payments, and r...
What it means
The bank account where the money was coming from or going to is no longer open.
How to fix it
For tenant payments, Association owner payments, and rental application fees
Confirm that...
What it means
The EFT wasn't processed because either the name on the account is wrong or the specified bank account is closed.
How to fix it
For tenant payments, Association owner payments, and re...
What it means
The receiving bank could not find an account number that matched the one on the EFT.
How to fix it
For tenant payments, Association owner payments, and rental application fees
There w...
What it means
A transaction meant for a business happened on a consumer account and is being returned.
How to fix it
This is a rare code; most transactions will have a PPD SEC Code. Contact us to i...
What it means
The associated EFT has been returned after a proof of authorization process.
How to fix it
For tenant payments, Association owner payments, and rental application fees
Contact the res...
What it means
Authorization was revoked by the customer, but their account was debited.
How to fix it
Make sure you have the proper authorization before debiting an account. The originator must obt...
What it means
The person who owns the account (i.e. the tenant) has placed a stop payment with their bank.
How to fix it
For tenant payments, Association owner payments, and rental application fees...
What it means
There is money in the bank account to cover the EFT, but that money is not available. This return code refers to a bank accounts current balance and available balance.
For example:
...
What it means
The person who owns the bank account has told their bank that the EFT was unauthorized. The bank account owner has signed a Written Statement of Unauthorized Debit with regard to this...
What it means
The EFT was returned and there was no better return code to use.
How to fix it
For tenant payments, Association owner payments, and rental application fees
Contact the resident or app...
What it means
The receiving bank has been bought by another bank will no longer accept the routing number. When banks are bought and sold, the purchasing bank will often accept the routing number o...
What it means
The bank routing number is invalid
How to fix it
For tenant payments, Association owner payments, and rental application fees
Check for typos before submitting a payment, you can al...
What it means
The representative payee for the bank account is deceased
How to fix it
For tenant payments, Association owner payments, and rental application fees
Contact the resident or applicant ...
What it means
The bank account holder and/or the beneficiary for that account are deceased and the bank is returning the EFT.
How to fix it
For tenant payments, Association owner payments, and rent...
What it means
The account is frozen due to the RDFI or by legal action.
How to fix it
For tenant payments, Association owner payments, and rental application fees
Check to make sure account and rou...
What it means
An electronic transaction happened on an non-transaction account.
How to fix it
For tenant payments, Association owner payments, and rental application fees
Contact the resident or ap...
What it means
The bank account holder doesn't think the money belongs to them. They asked their bank to return the money.
How to fix it
For tenant payments, Association owner payments, and rental a...
What it means
The receiving bank thinks that this EFT is a duplicate of another EFT and they have returned the money. This return code is rare.
How to fix it
For tenant payments, Association owner ...
What it means
The routing number on the EFT didn't have nine digits.
How to fix it
For tenant payments, Association owner payments, and rental application fees
If you see this return code, please c...
What it means
The corporation who owns the bank account has told their bank that this EFT was unauthorized.
How to fix it
For tenant payments, Association owner payments, and rental application fee...