Did you know you can set up self-registration for the Resident Center? It’s now easier than ever for your residents to get started.
Residents can now set up their Resident Center account right from your public website using their email address, or their name and unit address. There’s no need for you to send any emails or notifications - we’ll match them to your Buildium account and get them started without any work on your part, eliminating the need for back-and-forth with new users.
How does it work?
Registering users will first be asked to enter their name and email address. If you already have the tenants email on file, they will be matched to your account as the property manager.
If you do not have their email address already on file, we will then ask the registering user to enter their unit address. Using that information we will match them to your account as the property manager and allow them to proceed with registration for the Resident Center.
Once they have been matched with their property manager we will require them to verify their account. New registrants will receive an email with a link to verify their account. Clicking that link will take them to the Resident Center where they will be asked to create a password.
Once the password has been created, they can proceed to log in to the Resident Center.
How do I enable self registration?
To enable self registration for your residents via your public website, navigate to:
- Communication > Public Site
- Scroll down to sign-in options
- Check the box next to "Allow tenants and association owners to register online"
- At the bottom of the page click "Save changes"
Note: If you don't see the option to allow tenants and owners to register online, make sure you have the first box selected - allow tenants and association owners to sign-in from your public site.