A Checklist for inviting Residents and Association Owners to the Resident Center

 

The Resident Center is a fast, secure and convenient way for your residents and association owners to pay online and report maintenance requests.

To avoid confusion, please make sure that your balances and access are set up correctly: 

  1. Are your resident or association owner opening balances correct?
  2. Are your ledgers up to date?
  3. Have you reviewed and configured your Resident Center settings
        • What pages can they view? (Payments, maintenance requests, documents, etc.) 
        • What reminders do you want them to see? (Renters insurance reminders, payment reminders, welcome reminders) 
  4. What is your late fee policy?
  5. Have you reviewed the welcome email 

 

Still have questions?

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