New Email editor beta feature: 

Be the first to test our new Email editor and add recipient flow! To opt in to the beta:

  • Go to settings >> application settings >> beta features 
  • Toggle Email improvements beta to “on”


Bring your communication to the next level with our new, easy-to-use email experience. 

Communication is a key part of your business’ reputation. We’re excited to offer you a new email experience to make communicating easier than ever!

This beta includes:

  • A simple, updated email composer  
  • An easier way to select recipients, including the ability to add them by property 
  • New branding capabilities, including a token for your company logo
  • Better formatting capabilities, like spellcheck and images

How to compose an email with the new editor: 

If you have already opted in to the beta, to get started, simply compose an email anywhere you normally would in Buildium! Instead of routing to the Emails page, you’ll have everything you need at your fingertips.

The new email editor will pop up in a modal on whatever page you are on. From this pop up you can compose, edit, add recipients and send your email. Once you hit send, you'll be right where you left off in Buildium. 


Add Recipients from the email editor: 

We've improved the add recipient flow within the compose email modal. You can continue to select individuals, but we’ve also added the ability to add active residents at the property level.


When adding individual recipients, you can search for people by category like rental owners, associations, vendors and more. If a contact does not have an email address on file, you can easily edit and add an email address right from this screen. 

NOTE: you can choose to also send the email to all alternate email addresses on file to ensure that your message gets to the right place. 


Branding your email by inserting a Logo: 

With the new email editor, you can include a company logo using the designated token. 

To add a logo: 

  • Click the [T] icon on the action bar at the bottom of the email editor 
  • Choose either "logo - account" or Logo - "Resident center"


Adding images: 

With our new email editor you can now add images to your email messages. 

To add an image click the photo icon on the the action bar at the bottom of the email editor. 

Note: You will need the image url in order to add the image to your email. The image must be a public URL. 

Copy and paste the image url into the URL text box and click insert. 




Still have questions?

Create a support ticket anytime, and we'll get back to you as soon as possible.

Submit a support ticket