Setting a payment reminder policy will streamline the delivery of statements to your residents.
When enabled, Buildium will send a tenant statement with the last 90 days of charges and payments from a tenant's lease ledger each time a recurring charge posts.
Payment reminders can be set globally, by property, or by lease.
We recommend setting up a global payment reminder policy first, and then making any needed adjustments on the property or lease level. The most specific policy will take precedence.
To set a global payment reminder policy:
- Navigate to Settings > Application Settings.
- Click Residents.
- Click Edit payment reminders, and choose Email statement or Don't send.
If you're just getting started in Buildium, payment reminders default to Don't send.
- When you've chosen your payment reminder policy, click Save.