How do I send payment reminder emails to tenants automatically?

Setting a payment reminder policy will streamline the delivery of statements to your residents.

When enabled, Buildium will send a tenant statement with the last 90 days of charges and payments from a tenant's lease ledger each time a recurring charge posts.

Payment reminders can be set globally, by property, or by lease.

We recommend setting up a global payment reminder policy first, and then making any needed adjustments on the property or lease level. The most specific policy will take precedence.

To set a global payment reminder policy:

    1. Navigate to Settings > Application Settings.

    2. Click Residents.

    3. Click Edit payment reminders, and choose Email statement or Don't send

      If you're just getting started in Buildium, payment reminders default to Don't send. 

    4. When you've chosen your payment reminder policy, click Save.

 

 

Click here to learn how to set a payment reminder policy for a specific property

Click here to learn how to set a payment reminder policy for a specific lease

 

Article #: 200833806

 

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