What it means
The routing number associated with this EFT belongs to a bank that doesn't accept ACH transactions.
There was a typo when entering the routing number.
How to fix it
For tenant payments, Association owner payments, and rental application fees
There was a typo in the bank account number or the wrong bank account type was selected. The resident or applicant should:
- Make sure that they entered the correct bank account number. They may need to ask their bank for the correct account number to use for an EFT.
- Try the payment again and carefully retype the routing and account number.
For rental owner and vendor payments
The bank account number that was entered into the epay screen is incorrect or the wrong bank account type was selected.
- Reenter the information and try the payment again.
- Get a new bank account number and try the payment again.
Buildium strongly suggests you get epayment information from a voided check. If a voided check is unavailable, get a letter from the bank or another "official" document.
Larger banks sometimes maintain one routing number for deposits and another for withdrawals. If your routing number came from a deposit slip, check with the bank to see if there is a better routing number to use with ACH transactions.
R13 RDFI Not Qualified to participate [Invalid ACH Routing Number]