Resident site contact directory

The Resident site contact directory is an easy way to share useful services with the residents of your properties and associations. It is displayed on the resident site and these numbers are accessible by residents upon login.

For example: 

  • Utility services
  • Local schools
  • Hospitals and other emergency numbers

You can create your own categories for the resident site contact directory, then add relevant contacts into Buildium.

1. Resident site categories

Add a resident site contact categoryShowHide

  1. Navigate to Communication > Resident site contact directory.
  2. Click Manage categories.
  3. Click Add a new category.
  4. In the Category Name field that appears, enter the name of the category. Remember to use a name that is clear and unambiguous.
  5. When you are finished adding categories, click Save.

Edit a resident site contact categoryShowHide

  1. Navigate to Communication > Resident site contact directory.
  2. Click Manage categories.
  3. In the Category Name field, click the name of the category to edit it.
  4. Click the Save to save the new name of the category.

Delete a resident site contact categoryShowHide

  1. Navigate to Communication > Resident site contact directory.
  2. Click Manage categories.
  3. Click the red x next to the category that you want to delete.
  4. Then, click Save.

When you delete a category, all items assigned to that category are marked Unfiled.

2. Resident site contacts

Add a resident site contactShowHide

  1. Navigate to Communication > Resident site contact directory.
  2. Click Add contact.

  3. Complete the form. You can select an existing vendor in Buildium to add as a resident site contact, or fill in information for a new vendor.

  4. Fill in the details, then select which properties you want to share the contact to. For example, if you manage properties in two different states, you can only share local contacts with the properties located in one or the other.
  5. When the form is complete, Create website contact.

Edit a resident site contactShowHide

  1. Go to the Communication > Resident site contact directory.
  2. Click the resident site contact that you want to edit.
  3. Make your changes, then click Update website contact.

Delete a resident site contactShowHide

  1. Navigate to Communication > Resident site contact directory.
  2. Click on the resident site contact you want to delete.
  3. Scroll down the page and click Delete contact.

    This feature completely removes the important number from the system. If you wish to remove an important number from a specific property's resident site, edit the properties that the contact is published to instead.

    If the contact is also a vendor, the system will remove the vendor from the Resident site contact directory. It will not delete the vendor from your vendor list.

Article #:112441

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