• Resident Invoices

    Available now! Resident invoices will allow you to quickly and easily create invoices for any one-off charge, like utilities, maintenance work, violation charges or special assessments, and share a...
  • Issue with credit card payments for application fees

    UPDATE: We have implemented a fix for the below issue. However, currently only admins are able to process application fees. We are currently working on a fix to restore user permissions appropriate...
  • Convenience Fees for credit card transactions

    A convenience fee is an extra dollar amount that is added onto a resident's online payment to offset the processing costs associated with the payment method. Before setting up a convenience fee for...
  • Accepting credit card payments for rent or fees

      Accepting credit card payments for rent or fees Accepting credit card payments gives your residents flexibility and allows them to pay for rent or other fees even if they’re waiting on a paycheck...
  • How do I move prepayments to the automated general ledger account?

    In order to begin using prepayment automation and allow Buildium to automatically applied prepaid funds to a resident’s future balance, you will need to use the new Prepayments liability general le...
  • How do I add charges to a tenant's lease ledger?

    A charge is a financial transaction that represents money owed by a resident. Sometimes charges are known as accounts receivable or A/R. Entering charges correctly helps you track delinquent tenant...
  • Can I add tenant charges in bulk?

    Buildium has a bulk charges tool that can create charges on multiple tenant lease ledgers at one time. The bulk charges tool is only available per property, it will not add charges across several d...
  • How do I edit charges on a tenant's lease ledger?

    After you've added your leases and posted charges for money owed, you may need to make edits to the charges if it has the incorrect due date, amount, memo or account type.  In this article you'll l...
  • How do I delete tenant charges?

    In Buildium, you can delete tenant charges in a few different ways. In this article, you'll learn how to: Delete a charge posted to a tenant ledger Delete a recurring charge Delete recurring charg...
  • How do I update or delete recurring tenant charges in bulk?

    A recurring charge is an automated posting mechanism that shows money owed from a resident based on a preset frequency. For example: Whenever a new tenant with a pet is set up as a resident, a rec...
  • How do I add tenant payments?

    Collecting payments, like rent or late fees, is essential to the success of your business.  In this article, you'll learn how to: Receive a tenant payment Receive tenant payments in bulk Add a rec...
  • How do I edit tenant payments?

    You can edit certain fields on tenant payments that have been recorded in Buildium. If the payment has been deposited and has been reconciled, only certain fields will be editable. If you need to e...
  • How do I delete a tenant payment?

    In Buildium, you can delete a tenant payment if it has not been deposited or reconciled. If you want to delete a payment that has already been deposited to a bank account in Buildium, you first nee...
  • Giving credits to tenants

    A credit is a financial transaction that reduces the amount of money owed by a resident without increasing a bank balance or accepting payment. For example: Since the resident repaired the concret...
  • Tenant recurring credits

    A credit is a financial transaction that reduces the amount of money owed by a resident without increasing a bank balance or accepting payment. A recurring credit is an automated posting mechanism ...
  • How do I use payment coupons and lockbox files in Buildium?

    Lockbox files are an alternative method of transferring payment information from your bank into Buildium. Payment coupons are created for your residents, who send them along with their payment to ...
  • Rental owner contributions

    An owner contribution is an influx of cash to a rental property from a rental owner. For example: Instead of withholding the rent, Sam made an owner contribution to cover the property reserve when...
  • Rent lifecycle

    This topic discusses the common things to do surrounding rent. Your individual requirements may vary depending on local rules and generally accepted practices. If you're not sure, seek out the advi...