Improving security with Biometrics
In an effort to continue to keep your data as secure as possible, we are introducing the ability to use biometrics to verify your identity before accessing your a...
If you find that choosing to "remember device" when logging in using two factor authentication is not working and you continue to have to authenticate at each log in, you may have an issue where a...
We understand how important it is for you to be able to upload and share all of the documents you manage. We heard your feedback around file sizes, and we have increased the upload file size to 20 ...
Why can't I sign in without two-factor authentication?
We are committed to helping you keep all of the information you store in Buildium as safe and secure as possible. As part of that effort we wi...
We are committed to helping you keep all of the information you store in Buildium as safe and secure as possible. As part of that effort, we require two-factor authentication on all user accounts a...
Adding late fee policies makes it easy to handle delinquent residents. You can automatically charge a late fee when a resident is past due and notify them by email.
Buildium can calculate late fee...
Buildium can calculate monthly late fees for your residents by property.
Before setting up any property specific late fee policies, you'll need to set up your global policy first.
To set up a late ...
Buildium can calculate monthly late fees for your residents by lease.
Before setting up any lease specific late fee policies, you'll need to set up your global policy first.
To set up a late fee p...
Buildium will automatically calculate your management fee income based on the management fee policy you put in place.
A management fee is a regular fee that is paid by a rental owner to a property ...
Yes, Buildium does allow you to set up a management fee policy by property.
If you charge most of your properties 10% of collected income, but 15 Main Street is charged 8% instead, you can override...
Buildium supports two of the most common types of accounting; cash basis and accrual basis.
Cash basis accounting recognizes income and expenses when money actually changes hands, such as when a ...
Regional settings allows you to set your time zone, currency, and number formats, as well as the address format for your region.
To configure your timezone and currency settings:
Navigate to Setti...
Some of Buildium’s features are designed for association management, other features are designed for residential property management. By accurately selecting the type of management you’re doing, yo...
Application branding settings allow you to upload a logo and add branding text to your home page.
Branding text is what appears in the top left corner of your screen. You can click on the branding ...
An email notification is an email Buildium sends to let you know that something noteworthy has happened in your account.
Each user in Buildium is able to choose which notifications they want to r...
You can automatically email receipts to residents after they pay rent or any other fees.
Instead of having to generate a PDF version of the receipt, saving it to your computer, and then manually at...
Setting a payment reminder policy will streamline the delivery of statements to your residents.
When enabled, Buildium will send a tenant statement with the last 90 days of charges and payments fr...
Yes, you can send automatic payment reminder emails to only tenants on a specific property.
When payment reminders are enabled, Buildium will send tenants a 90 day tenant statement of charges and ...
Yes, you can send automatic payment reminder emails to only tenants on a specific lease.
When payment reminders are enabled, Buildium will send tenants a 90 day tenant statement of charges and pay...
Custom payment allocations allow you to choose how you want a resident's payment distributed across their balances.
In this article you'll learn:
About payment allocations
How to set up custom pay...
You can change your password at any time during your subscription. Your password needs to include at least 8 characters and a mix of upper and lower case letters, as well as a digit and a special c...
Default contact information is created when a staff member is added to Buildium, but every user can customize their own settings.
To change your contact information:
Navigate to the profile photo ...
A posting day is a setting that controls when a recurring charge processes and posts to a lease or ownership account ledger.
For example, a lease has a recurring charge for rent that adds a charge ...
Buildium offers free, unlimited file and document storage so you can upload leases, keep track of property inspections, and keep copies of invoices handy for quick reference.
In this article, you'l...
In order to use Buildium effectively and for the best possible experience, please make sure that your computer meets the following technical requirements. Read on to learn which operating systems a...
Buildium loves collecting feedback on how we're doing. We do our best to be receptive to all suggestions.
If you think that we could save you a ton of time with a specific task and we could handle ...
A note is a quick way to document a conversation, email, or phone call. Notes can be added to rental properties and their units, associations and their units, rental owners, ownership accounts, lea...
We try to keep Buildium running as best we can all of the time. If you think that Buildium is acting slowly, try the following.
We know there's a lot on this topic, but a slow connection can be cau...
This feature allows you to adjust the alignment of checks and deposit slips. Use this feature only if your printed checks and deposit slips are off by a bit and the entire check image needs to be m...
