Account and Billing

  • How do I change the Buildium account owner?

    The Buildium account owner is the person who owns the Buildium account and serves as the primary contact for your subscription.  Synonyms include administrator, or company owner. Buildium defaults ...
  • How do I change the default company information listed in Buildium?

      The account information that was entered when you signed up for Buildium will stay as a default until you make changes to it. To change your account information: Navigate to Settings > Accoun...
  • How do I change my payment method for Buildium?

    If you want to change the payment method you have on file for your Buildium subscription, you can change it on the account and billing page.  Navigate to Settings > Account and billing. Click E...
  • How do I change my subscription plan?

    If you need move to a higher or lower subscription plan based on your unit count, you can do so from the account and billing page. If you are going down to a lower unit count, make sure any propert...
  • How do I cancel my Buildium account?

    If you decide to no longer use Buildium, you will need to initiate cancellation within your account. To cancel your subscription: Navigate to Settings > Account and billing page. Click Cancel s...
  • Back up policy

    Our data is stored on servers hosted by Amazon Web Services (AWS), one of the best hosting providers in the business. AWS provides a highly reliable and scalable infrastructure platform in the clou...
  • Privacy Policy

    We know privacy is important to you. It's important to us, too. That's why we will never give your personal information to anyone except as required by law. Period. End of story. This Privacy Polic...
  • Security policy

    We know how important your personal information is, which is why we employ some of the most advanced technology for Internet security available today. When you access our site through HTTPS, sensit...