• Custom Application Fees

    As your portfolio grows, so does your need for flexibility. That’s why we’re giving you the ability to charge application fees by property or unit. With this feature, you can:  Set a global fee fo...
  • Improvements to the Rental Application

    As part of our commitment to providing you with the best experience when using Buildium, we’re making several improvements to the rental application. These updates are designed to help you get more...
  • Announcement: Add Attachments to Rental Applications

    We're excited to announce the ability for prospective tenants to add attachments to their rental application. When you're reviewing an applicant, you often need additional documentation about the p...
  • Can I manually add an applicant?

    Yes, you can manually add an applicant in Buildium. Sometimes, prospective tenants may happen upon your office and want to turn in a paper application instead of applying for a rental online. It's ...
  • How do I edit a rental applicant or application?

    An applicant is a prospective tenant who is interested in renting a unit. A rental application is the formal request to lease the unit The rental application can be customized to your business need...
  • How do I use the applicant checklist?

    The easiest way to keep track of an applicant is by using the applicant checklist. The checklist is a great way to ensure you’re following the same procedure with all applicants. You can create a d...
  • How do I edit my application fee settings?

    If you ever need to change the amount of the application fee you charge or change which bank account you would like the fees to default to, you can do so. In this article, you'll learn: How to edi...
  • How do I receive rental application fees?

    Collecting application fees from prospective residents is a great way to offset any tenant screening costs you may incur. You can enter an application fee you received manually from a tenant, and i...
  • How do I edit an application fee I already received?

    If you've already received an application fee from a prospective resident and need to make updates, you can do so if the payment was received in person and entered manually into Buildium. If you've...
  • How do I refund an application fee?

    Sometimes, the leasing process with an applicant may fall through and you will need to refund their application fee. In Buildium, there is not a native way to issue a refund to an applicant who has...
  • How do I approve a rental applicant?

    After you've received a rental application, screened a prospective tenant, and reviewed the screening reports, one of the final steps in the leasing process is to make a decision to approve or decl...
  • How do I reject a rental applicant?

    After you've received a rental application, screened a prospective tenant, and reviewed the screening reports, one of the final steps in the leasing process is to make a decision to approve or reje...
  • How do I move an approved applicant into a lease?

    When you approve an applicant in Buildium, the next step is to move that applicant into a new lease. In this article, you'll learn: How to move an approved applicant into a new lease How to move a...
  • How do I delete a rental application or applicant?

    The option to delete an applicant or rental application is unavailable if a credit check, rental application, or epay fee has been processed for the applicant. If none of these situations apply, yo...