Paperless Preferences for Mailings and Emails

Residents can indicate their communication preferences right from the Resident Center. Residents can select whether they prefer to receive emails or paper mailings, and the preferences they’ve selected will be visible to you on the resident summary page.

When drafting mailing statements, you can choose to send statements to only recipients who prefer to receive mailings, or send to all recipients. This option ensures that you are following resident's selected preferences, without the manual work of tracking which residents prefer to receive mailings vs. emails. 

To adjust your paperless preference settings:

1. Navigate to Communication > Resident Center settings
2. Then, click Additional settings and scroll to the bottom of the page.
3. Use the toggle to select if you want to keep paperless preferences on, or turn the option off.

Residents can indicate their communication preferences right from the Resident Center. Residents are able to select whether they prefer to receive emails or paper mailings. The preferences they’ve selected will be visible to you on the resident summary page. 

To view how each settings looks, click the links below.

Using preferences for mailings and emails

After you've adjusted your settings and your residents have selected their paperless preferences, when you choose to send an email or a mailing, you will also be able to make a selection based on preferences indicated.