As part of our commitment to provide a comprehensive and centralized view of resident communications, we’ve added the ability to view and send text messages from the following communications timelines:
- Tenants
- Leases
- Association owners
- Ownership accounts
To initiate a text conversation, click New. From the dropdown menu, click Send message. Now, simply enter your message and hit Send.
You can also continue an existing conversation by clicking into a text message record. From there, you’ll view the conversation’s full history and have the ability to reply directly to the thread.