Text messages on the communications timeline

As part of our commitment to provide a comprehensive and centralized view of resident communications, we’ve added the ability to view and send text messages from the following communications timelines:

  • Tenants
  • Leases
  • Association owners
  • Ownership accounts

 

To initiate a text conversation, click New. From the dropdown menu, click Send message. Now, simply enter your message and hit Send.

You can also continue an existing conversation by clicking into a text message record. From there, you’ll view the conversation’s full history and have the ability to reply directly to the thread.

 

 

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