Announcing the new resident site

We’re excited to announce the launch of our new resident site! Here at Buildium, we’re dedicated to helping you provide top-notch experiences for your residents. As part of that goal, we created a brand-new resident site that delivers a modern, more intuitive experience.


Check out what’s included:  

  • An easy-to-use site with a professional look and feel. This new design was built with the expectations of your modern residents in mind.
  • Building your brand with residents is important, so we developed tools to perfectly reflect your professional brand. Simply upload a logo and we’ll recommend complementary colors to customize your site.
  • Payment peace-of-mind. Collect payments on time by allowing residents to set up recurring credit card (coming soon!) or EFT payments. Your residents’ payment information will automatically transfer over to the new site.
  • An intuitive, all-in-one place for residents to submit and track maintenance requests.


We’ve created some helpful tools that will help you and your residents get the most out of this new experience. Check out our Resident Site Resource Center for email copy, videos, brandable PDFs, help resources, and more.


How do I get started?

To get started with the new resident site you will need to opt-in here. When you opt in, your resident site will automatically be upgraded. All of your settings will saved, but you will need to select your colors from the resident site settings page.

Do I need to switch over now?

Not yet, but in 2 months the resident site will be converted to the new experience. But don’t worry! You and your residents will love the new features.

Please note: Once you have switched over to the new resident site, you will not be able to switch back.



More about the resident site: 

Get helpful resources for getting started and telling your residents 

Learn how to customize your resident site

Learn how to give access to residents and association owners

Introducing residents to their resident account

Resident site guide for residents 



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