A convenience fee is an extra dollar amount that is added onto a resident's online payment to offset the processing costs associated with the payment method.
Before setting up a convenience fee for credit card transactions, or if you already have convenience fees set up, we recommend referring to local and state legislation relating to convenience fees and surcharges for your area to ensure that you are following the correct practices. Additionally we recommend viewing the terms of use of major credit card associations (Visa, MasterCard, etc) to ensure that you are in compliance.
If you have any questions about using convenience fees for credit card transactions, please give us a call @ 888-414-1988.