How do I setup two-factor authentication?

We are committed to helping you keep all of the information you store in Buildium as safe and secure as possible. As part of that effort we will be moving to require two-factor authentication on all user accounts at login in the coming weeks.

Two-factor authentication is a two step verification that adds an extra layer of security to your account by requiring access to your mobile device to prove that it’s you logging in to your account.

You can enable two-factor authentication from the My Settings page. It can be enabled for any manager user including staff, vendors, and owners.

  1. How to Set up two-factor authentication
  2. Register device
  3. Requirements

 Follow these steps to enable two-factor authentication:


  1. Navigate to My Settings page
  2. Under the “security” heading find Two-Factor Authentication
  3. Switch the toggle to “on”
  4. In the pop-up window, enter your phone number (you can change this number later)
  5. Select “enable”
  6. Buildium will send you a one time code to verify your number by text 
  7. Enter the one time code you received and click enable

Once Two factor authorization is set up with your phone number, the next time you log in to Buildium you will be asked how you would like to receive the security code, via text or voice call (a voice call can be received on a landline or mobile phone). Once you receive the code, enter it in and you're on your way.


Register a device: 

Before you enter the validation code, you have the option to "remember this device for 30 days". Selecting this option will allow Buildium to remember the device you used to initiate the two-factor authentication, and will not require you to validate on log-in again for 30 days. 


Two-factor authorization requirements:  

Keeping your account, data, and especially your banking information secure is a top priority for us at Buildium. Setting up two-factor authentication is one of the best ways to keep everything in your account secure because it relies on something only you should have access to, your mobile device.

To prevent any suspicious activity or payments coming from your account, we now require all accounts with access to EFTs and the ability to pay bills or owner draws by EFT to set up two-factor authentication. You will not be able to process any EFT payments or pay bills by EFT until this has been set up on your account.


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