How do I reject a rental applicant?

After you've received a rental application, screened a prospective tenant, and reviewed the screening reports, one of the final steps in the leasing process is to make a decision to approve or reject an applicant.

To reject a rental applicant:

    1. Navigate to Leasing > Applicants.
    2. Click on the name of the applicant you want to decline.
    3. In the drop down menu in the top left of the applicant summary page, change the status to Rejected. There are other options available if you need to defer, cancel, or approve an applicant


When you reject an applicant, Buildium doesn't automatically send them a notification.

We recommend using our template to let the applicant know about your decision:

Adverse Action Notice Template

The adverse action notice provides information to the applicant on how to obtain copies of their credit, criminal or eviction history reports directly from TransUnion, in accordance with the Fair Credit Reporting Act.

Article #: 2198688428


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