Error code and description

Error 408 - Data expected

Account Not Found (408): We could not find any accounts for you at the bank's site. Please log in at the bank's site and confirm that your account is set up.

What it means

We could not find any accounts for you at the bank's site.

How to fix it

Log into your bank's site and confirm that your account is set up.  We usually see this error if you've just changed banks or opened for business.  Once you've been able to log into your bank's website and can access the information for this bank account, try it again.  

If you just opened the bank account today, please wait until tomorrow before trying again.

Still have questions?

Create a support ticket anytime, and we'll get back to you as soon as possible.

Submit a support ticket