If you decide to no longer use Buildium, you will need to initiate cancellation within your account.
To cancel your subscription:
- Navigate to Settings > Account and billing page.
- Click Cancel subscription.
- In the Cancel Account pop-up window that appears, fill out the short questionnaire. The answers to the questionnaire will help Buildium analyze customer satisfaction and improve the customer experience.
- Click the Cancel my subscription to submit the cancellation request.
- A canceled subscription has a red banner at the top of the screen. You will have access to your account through your current subscription period. For example, if you're on a monthly subscription, you'll have access through the end of the month.
If you decide not to cancel the subscription, click the Do not cancel my subscription button.