Automated email settings

Delivery settings allow you to set the reply-to address for emails that are sent by Buildium. The email will be sent from mail@managebuilding.com, but the reply-to address will default to what you've entered on this page.

1. Navigate to Communications > Automated email settings.
2. Click Delivery settings.
3. Complete the form.
4. Click Save.

You can customize automated templates for emails that are sent directly by the system, or add your own email templates to manually use. 

To customize automated email templates:

1. Navigate to Communication > Automated email settings.
2. Click the name of the email template that you want to edit.
3. Click Customize.
4. Make your changes to the email by typing in the fields.
5. Use the icon to add variable text to the email. see "Mailing template tokens" for more information.
6. Click Save.

To undo the customization, open the email template and click Revert to Default.

This feature applies to only selected email templates about maintenance requests sent to tenants and association owners.

1. Navigate to Communication > Automated email settings.
2. Find the disabled email template.
3. Click the box with the small arrow to the right of  that email template, then click the Enable link.

   Only disabled automated emails will show this option.

This feature applies to only selected email templates about maintenance requests sent to tenants and association owners.

1. Navigate to Communication > Automated email settings
2. Find the email template you'd like to disable.
3. Click the quick-menu (circle with three dots) to the right of that email template, then click the Disable link.