Return Code (R14) - Representative payee deceased.

What it means

The representative payee for the bank account is deceased

How to fix it

For tenant payments, Association owner payments, and rental application fees

Contact the resident or applicant to find out how they'd like to proceed.

For rental owner and vendor payments

Contact the rental owner or vendor to find out how they'd like to proceed.

Buildium strongly suggests you get epayment information from a voided check. If a voided check is unavailable, get a letter from the bank or another "official" document.

Formal Definition

R14 Representative Payee Deceased or Unable to Continue in that Capacity

The representative payee is a person or institution authorized to accept entries on behalf of one or more other persons, such as legally incapacitated adults or minor children. The representative payee is either deceased or unable to continue in that capacity. The beneficiary is not deceased.

Article #: 112263


Still have questions?

Create a support ticket anytime, and we'll get back to you as soon as possible.

Submit a support ticket