What it means
The account is frozen due to the RDFI or by legal action.
How to fix it
For tenant payments, Association owner payments, and rental application fees
Check to make sure account and routing number are correct, if they are wait until the account is unfrozen before trying to make another transaction.
For rental owner and vendor payments
Check to make sure account and routing number are correct, if they are wait until the account is unfrozen before trying to make another transaction.
Formal Definition
R16 Account Frozen
Access to the account is restricted due to specific action taken by the RDFI or by legal action; or OFAC has instructed the RDFI or Gateway to return the entry.
| Article #: | 112265 |