Return Code (R13) - Invalid ACH Routing Number

What it means

The bank routing number is invalid

 

How to fix it

For tenant payments, Association owner payments, and rental application fees

Check for typos before submitting a payment, you can also verify most routing numbers on the respective banks website.

For rental owner and vendor payments

Check for typos before submitting a payment, you can also verify most routing numbers on the respective banks website.Formal Definition

Formal Definition

R13 Invalid ACH Routing Number

Entry Contains a Receiving DFI Identification or Gateway Identification that is not a valid ACH routing number.

 

Article #: 112262

 

Still have questions?

Create a support ticket anytime, and we'll get back to you as soon as possible.

Submit a support ticket