Each Epay merchant account has limits placed on per transaction and monthly volume. As your needs change, business grows, rents or association fees increase, you can request an increase in your processing volume.
To increase your EFT limits:
- Go to the Accounting menu.
- Go to the Banking page.
- Click the name of the account you'd like to increase your EFT limits.
- Click the Epay settings tab.
Click Edit eCheck (EFT).
Click Increase limits.
Complete the form.
You can speed up the change process by clearly explaining your reason for needing an increased limit on the form. "I've doubled the size of my business and increased Epay adoption" is a better explanation than "I want more" because it offers more context about your intentions.
- Next: Review changes .
Review your completed form.
- Submit changes.
Once submitted, the limit increase request will be emailed to Forte Payment Systems™ for review.
Collect any supporting documents that are necessary. Typically, a limit increase requires a recent bank statement. Depending on your requested limits, you may need to provide two years' of financials as well.
Once the form is submitted:
Your application is reviewed by Forte Payment Systems' Risk Committee.
If approved, your limit increase will be updated automatically in Buildium. We'll send an email to the Buildium account owner.
From time-to-time, your requested limits cannot be granted. In these cases, Forte Payments will sometimes grant a "best offer". For example, if you asked for a $100,000 deposit limit, they might only approve $85,000
For this reason, it's important to look at your dollar limits once the approval comes through.
If you would still like a larger dollar limit than what has been granted, wait 30-60 days and try again.