Payment instructions is a block of text that is displayed on the tenant site and association owner site, informing your residents where to send their money and other instructions.
These instructions are helpful if you have multiple offices or locations where rent and association fees should be sent, or if you only accept certain types of payments.
Payment instructions are by property / association or lease.
Payment instructions by property / association Show
- Go to the Rentals menu or Associations menu.
- Go to the Properties page or Associations page.
- Click the name of the property you'd like to add payment instructions.
- Click the Financials tab.
- For rental properties, click the Lease payment settings page.
For associations, click the Account payment settings page.
- Click
- In the edit panel, click the checkbox for Manual payment. Then, write your instructions.
If the payment should not be sent to the company address listed, uncheck the box to the left of the address and enter the correct address in the Resident site instructions box.
- Click Save.
Adding payment instructions creates a sidebar on your Resident site's Payments page. For example, the settings in the image above will create a note that looks like this:
Payment instructions by leaseShow
At times, specific leases may have different payment instructions. Buildium provides the option to override the property setting and add payment instructions specific to the lease. In general, it's better to control this setting by property. Use the instructions below sparingly.
To write payment instructions:
- Navigate to Rentals > Rent Roll.
- Click the lease for which you'd like to add payment intructions.
- Click the Financials tab.
- For rental properties, click the Payment settings page.
- Click Edit payment methods.
- In the edit panel, check the box for Manual payment to turn on the feature. Uncheck the box to turn it off.
Write your instructions.
If the payment should not be sent to the company address listed, uncheck the box to the left of the address and enter the correct address in the Resident site instructions box.
- Click Save.
Adding payment instructions creates a sidebar on your Resident site's Payments page. For example, the settings in the image above will create a note that looks like this:
Article #: | 111188 |