What it means
An electronic transaction happened on an non-transaction account.
How to fix it
For tenant payments, Association owner payments, and rental application fees
Contact the resident or applicant to find out how they'd like to proceed. They must use a different bank account when resubmitting the EFT.
For rental owner and vendor payments
Contact the rental owner or vendor to find out how they'd like to proceed. They must provide a different bank account.
Buildium strongly suggests you get epayment information from a voided check. If a voided check is unavailable, get a letter from the bank or another "official" document.
Formal Definition
R20 Non-Transaction Account
An account which transactions are prohibited or limited.
| Article #: | 112266 |