What it means
The bank account where the money was coming from or going to is no longer open.
How to fix it
For tenant payments, Association owner payments, and rental application fees
Confirm that the bank account is still open and try again.
In rare cases, this return code indicates that there was a typo in the bank account number. In this case, carefully retype the bank account number when resubmitting the EFT.
For rental owner and vendor payments
Confirm that the bank account is still open and try again.
In rare cases, this return code indicates that there was a typo in the bank account number. In this case, carefully retype the bank account number when resubmitting the EFT.
Buildium strongly suggests you get epayment information from a voided check. If a voided check is unavailable, get a letter from the bank or another "official" document.
Formal Definition
R02 - Account Closed
A previously active account has been closed by action of the customer or the RDFI.
| Article #: | 112253 |