Return Code (R01) - Balance is not sufficient to cover value of transaction.

What it means

The bank account didn't have enough money to cover the EFT. This is the electronic equivalent to a bounced check.

How to fix it

For tenant payments, Association owner payments, and rental application fees

Confirm that there is enough money in the bank account and resubmit the payment.

For rental owner and vendor payments

Confirm that there is enough money in the bank account and resubmit the payment. If ACH Direct receives this return code on an outgoing EFT, it is likely that the merchant account will be placed on funding hold until the matter is resolved.

Formal Definition

R01 - Insufficient Funds

The available and/or cash reserve balance is not sufficient to cover the dollar value of the debit entry.

Article #: 112252

 

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