Can I close my epay merchant account?

Yes. If you've decided that you no longer need a merchant account at all, you can close it by completing an Account Closure Request form and sending it in to Forte Payment Systems.

Once a merchant account is closed, it cannot be reopened. If you're simply looking to change banks, see "Can I change the bank account that my merchant account is tied to?"

Requests for cancellation received prior to the close of business on the last business day of the month, will be processed on or about the 5th day of the following month.

If you're like to suspend online payment activity before the merchant account is closed, you can disable the ability on a property by property basis. see "Payment instructions"


Article #: 111376



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