Return Code (R29) - Corporate customer advises not authorized.

What it means

The corporation who owns the bank account has told their bank that this EFT was unauthorized.

How to fix it

For tenant payments, Association owner payments, and rental application fees

Contact the resident or applicant to find out why they stopped the payment and how they'd like to proceed.

It is uncommon for a resident or applicant to use a business bank account. Usually these sorts of incoming payments come from a personal account. You may inquire about how the resident or applicant gained access to such an account.

For rental owner and vendor payments

You told your bank that the EFT was unauthorized. This return code will usually result in your merchant account being placed on funding hold until the issue is resolved.

Formal Definition

R29 Corporate Customer Advises Not Authorized

The RDFI has been notified by the Receiver (non- consumer) that the Originator of a given transaction has not been authorized to debit the Receiver's account.


Article #: 112270


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