What it means
The person who owns the account (i.e. the tenant) has placed a stop payment with their bank.
How to fix it
For tenant payments, Association owner payments, and rental application fees
Contact the resident or applicant to find out why they stopped the payment and how they'd like to proceed.
Once a transaction has been returned with this code, the same bank account cannot be used in a future transaction. Doing so could result in a fine. To avoid this, you should be careful to use a different bank account and delete any recurring payments.
For rental owner and vendor payments
Contact Buildium before you place a stop payment to resolve your issue. If you place a stop payment, this will usually result in your merchant account being placed on funding hold until the issue is resolved.
Formal Definition
R08 Payment Stopped
The Receiver has placed a stop payment order on this debit entry
| Article #: | 112257 |