Managing Violation Categories and Types

Covenants, conditions & restrictions, rules and regulations, bylaws, and other sets of community governance vary widely across associations. Our violations feature allows you to build out your own way of labeling and describing these for the violations you need to track per association.


We have added a small set of default categories and types to every association to get you started. We didn’t want to overwhelm your list with options you may not use, so these are just some of the most common we heard from customers. If any of these do not fit a particular association, you can always edit their titles or delete them from the list. 

To manage an associations’ categories and types: There are two ways you can add categories and violation types. 

  1. Go to the specific association for which you would like to update violation categories and types. 
  2. Click on the Violations tab > Settings > Categories  
  3. Use the Edit option to manage existing categories or types
  4. Use the Add New option to add a category or type.

The category/violation type relationship is flexible enough to handle shorthand nicknames, informally named rules and regs, or even formal Article/Section titles. 

Some examples of what you could use are: 



Category:          Pets/Animals   

Violation Type:  State/Local law violation

Violation Type:  Dogs, Size/Number

Violation Type:  Registration    



Category:          Section 3 - Architectural, Exterior, Changes and Improvements

Violation Type:  Article 3.1 Prior Written Approval Required for ALL Projects. 

Violation Type:  Article 3.2 Roofing

Violation Type:  Article 3.3 Siding Materials. 


Default Descriptions for Violation Types. 


Adding default descriptions to your violation types saves you and your staff time, from having to enter the same description every time you log a violation. 

To set up default descriptions for your association you will:

Navigate to  Associations > Select an association > Violations > Settings > Categories > Open desired category


When adding a new violation type for a category

  1. Click Add New Type
  2. Type or paste copied text into the Default Description field
  3. Click Save

When adding description to existing violation type

  1. Click Edit for the Type
  2. Type or paste copied text into the Default Description field
  3. Click Save

Now you can log a new violation for that association/violation type combo, and the default description will automatically populate.




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